Grocify (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our customers and visitors (“you” or “your”). This Privacy Policy explains how we collect, use, and safeguard your information when you access or use our website https://grocify.co.in/ and related services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you create an account, place orders, or contact us.
  • Transactional Information: Order history, delivery preferences, and payment transactions.
  • Technical Information: IP address, browser type, device information, operating system, and website usage data collected through cookies and analytics tools.
  • Communication Information: Any messages, feedback, or support requests you submit to us.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders efficiently.
  • Communicate with you regarding your account, orders, promotions, or updates.
  • Improve our website, services, and customer experience.
  • Prevent fraudulent transactions and ensure the security of our services.
  • Comply with legal obligations and resolve disputes.

3. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only to:

  • Process payments and deliveries (e.g., payment gateways, courier services).
  • Comply with legal or regulatory requirements.
  • Protect our rights, property, or safety of our users and website.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze traffic, and deliver personalized content. You can manage or disable cookies in your browser settings, but this may affect some functionality of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to secure your data, no method of transmission or storage is 100% secure.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your account or personal data.
  • Opt-out of marketing communications at any time.

To exercise these rights, please contact us at support@grocify.co.in.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed at children under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, you can contact us at:

Email: support@grocify.co.in
Website: https://grocify.co.in