At Grocify, we aim to make your wholesale grocery purchases smooth, secure, and hassle-free. This Payment Policy explains the methods, security, and terms of payment for orders placed on https://grocify.co.in/.
1. Payment Methods
We accept the following payment methods:
- Online Payment: Credit/Debit cards, UPI, net banking, and digital wallets.
- Cash on Delivery (COD): Available for eligible orders as displayed at checkout.
- Bank Transfers: For bulk or wholesale orders, payment can be made via direct bank transfer.
2. Payment Terms
- Full payment must be completed at the time of placing an order unless otherwise agreed for bulk orders.
- Orders will not be processed or dispatched until payment is successfully received and confirmed.
- In case of payment failure, the order will be automatically canceled, and you will need to place a new order.
3. Security and Privacy
- All online transactions are processed through secure and trusted payment gateways with encryption to protect your financial information.
- We do not store sensitive payment details such as card numbers or CVV on our servers.
- For bank transfers, please use the provided account details exactly as shared to avoid delays.
4. Payment Discrepancies
- In case of duplicate transactions, payment errors, or incorrect amounts, please contact our support team immediately at support@grocify.co.in.
- Refunds for failed or duplicate transactions will be processed according to our Refund Policy.
5. Bulk/Wholesale Payment Terms
- For large orders, payment terms may be customized upon agreement with our sales team.
- Bulk orders may require partial advance payment and the remaining balance before delivery.
6. Contact Information
For any questions or concerns regarding payments, please reach out:
Email: support@grocify.co.in
Website: https://grocify.co.in
Phone: 9507010701
